Printware iJet Press Specifications

Digital Color PrinterOperator Manual

SECTION 1 GETTING ACQUAINTED 3 Print Engine Area 1. Antistatic Brush Assembly – Contains an antistatic brush that is used to

INDEX 93 AAccessory Box Contents ... 8 Adjustable Media Side Guide ...

INDEX 94 Storage ... 46 Printhead Cartridge ...

Copyright © Printware LLC 2014

SECTION 1 GETTING ACQUAINTED 4 Behind the Ink Tank Door 1. Ink Tank Securing Latches – Used to hold the Ink Tanks securely into

SECTION 2 INSTALLING THE PRINTER 5 Section 2 – Installing the Printer Before using the Digital Color Printer the following must be done:  Transpor

SECTION 2 INSTALLING THE PRINTER 6 Choosing the Location The Digital Color Printer should be placed on a sturdy, level, worktable or cabinet; at leas

SECTION 2 INSTALLING THE PRINTER 7 Unpacking Please refer to the unpacking sequence, shown below. NOTE: Packaging materials may vary slightly from

SECTION 2 INSTALLING THE PRINTER 8 Accessory Box Contents The following items are included with your printer: Qty [Image Reference] D

SECTION 2 INSTALLING THE PRINTER 9 Removing the cardboard Shipping Insert and Shipping Tape WARNING! To avoid possible damage to the printer; do N

SECTION 2 INSTALLING THE PRINTER 10 Installing Media Guides The screws needed to attach the side guides to the printer are located under the shippi

SECTION 2 INSTALLING THE PRINTER 11 356 789 3. Attach the Rear Media Support Guide using the Knob [3] and washer provided. Remove the knob and wa

SECTION 2 INSTALLING THE PRINTER 12 Connecting the Printer Plugging in the Printer  Check to make sure the Main Power Switch [1] is in the OFF pos

SAFETY PRECAUTIONS THIS EQUIPMENT PRESENTS NO PROBLEM WHEN USED PROPERLY. HOWEVER, CERTAIN SAFETY RULES SHOULD BE OBSERVED WHEN OPERATING THE DIGITAL

SECTION 2 INSTALLING THE PRINTER 13 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks

SECTION 2 INSTALLING THE PRINTER 14 Procedure (Installing the Ink Tanks): This procedure assumes that you are installing Ink Tanks into a printer t

SECTION 2 INSTALLING THE PRINTER 15 7. Insert the new Ink Tanks (label side up) into their appropriate color slots [B]. CAUTION! Be sure each Tan

SECTION 2 INSTALLING THE PRINTER 16 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks o

SECTION 2 INSTALLING THE PRINTER 17 CAUTION  Use electrostatic discharge (ESD) handling precautions.  Hold the Printhead Cartridge by the handl

SECTION 2 INSTALLING THE PRINTER 18 21 Procedure (Installing the Printhead Cartridge) This procedure assumes that you are installing a Printhead Cart

SECTION 2 INSTALLING THE PRINTER 19 5. [A] Carefully remove the Printhead Cartridge from the foil packaging. Tear at notch or cut end with sciss

SECTION 2 INSTALLING THE PRINTER 20 Printhead Nozzle Area 7. Open the Print Engine Clamshell; using with both hands. 8. Using a lint-free clot

SECTION 2 INSTALLING THE PRINTER 21 If ink doesn’t start filling all tubes during the first 5-seconds of the first ink pump cycle: Using deionized

SECTION 2 INSTALLING THE PRINTER 22 Envelope Printing Attachment Kit The Envelope Printing Attachment Kit (42-900-55) is included with the printer.

SECTION 2 INSTALLING THE PRINTER 23 3. [A] & [B] Start with the Head Media Guide positioned as shown in “A”, on previous page. Note: The “Tab”,

SECTION 2 INSTALLING THE PRINTER 24 Installing/Removing the PPS Spacers The PPS Spacers are designed to be used in conjunction with the Head Media G

SECTION 3 OPERATING THE PRINTER 25 Section 3 – Operating the Printer Control Panel Functions BUTTON FUNCTION(s) ON/OFF Press to power-up or pow

SECTION 3 OPERATING THE PRINTER 26 Printer Status Light Indicators Valid with Firmware 20130820 or higher installed. The lights (LED’s), on the thr

SECTION 3 OPERATING THE PRINTER 27 Printer Status Light Indicator Chart (continued) Printer Status corresponding Toolbox message Additional Detail

SECTION 3 OPERATING THE PRINTER 28 Printer Status Light Indicator Chart (continued) Printer Status corresponding Toolbox message Additional Details,

SECTION 3 OPERATING THE PRINTER 29 Inner Position (3” to 8.5” wide media) Outer Position (8.6” to 9.5” wide media) Setting up the Feed The Digital

SECTION 3 OPERATING THE PRINTER 30 3. Loosen the locking screws, located behind the sheet separators, and raise the separators. Then tighten the l

SECTION 3 OPERATING THE PRINTER 31 7. Adjust the position of the Rear Media Support Guide, so that it is centered under the width of your media. T

SECTION 3 OPERATING THE PRINTER 32 Using the Toolbox Utility Valid for M-Series Printers with Firmware version 20130820 installed. Once the Printer

TABLE OF CONTENTS i TableofContentsSection1–GettingAcquainted...

SECTION 3 OPERATING THE PRINTER 33 Ink Level StatusDisplays the approximate amount (%) of ink available in each Ink Tank. NOTE: The Ink Level (%)

SECTION 3 OPERATING THE PRINTER 34 User Interface Menu [A] User Interface Buttons: Let you perform routine maintenance and operating tasks. You can

SECTION 3 OPERATING THE PRINTER 35 [B] Basic Printer Settings – Lets you adjust automated service and cleaning intervals, adjust the feed mode, manu

SECTION 3 OPERATING THE PRINTER 36 Purge Bar Position (BoF)* – In operation, the Printhead spits a small amount of ink in the gap between pieces to

SECTION 3 OPERATING THE PRINTER 37 illuminated) at all times. If you need to turn the printer off; please be sure to power-down the print-engine, us

SECTION 3 OPERATING THE PRINTER 38 well the nozzles are performing, in each color channel of the Printhead. New: This function can now be accessed by

SECTION 3 OPERATING THE PRINTER 39 Service Menus For authorized personnel only. Provides access to more advanced Printer control and maintenance me

SECTION 3 OPERATING THE PRINTER 40 5. Locate the “Circulate Ink” button. Click on this button. While the ink is circulating, tap lightly on the ink

SECTION 4 MAINTENANCE 41 Section 4 – Operator Maintenance This section covers how to perform routine operator maintenance on the printer; including

SECTION 4 MAINTENANCE 42 5. Clean the Ink Level Prism [A] and QA Chip contacts [B] with a clean, dry, lint-free cloth. NOTE: You can dampen the clot

TABLE OF CONTENTS ii ReplacingtheInkTanks...

SECTION 4 MAINTENANCE 43 Ink Tank Disposal The Ink Tank may be disposed of in a normal manner. Clean up spills with soap and water. Abrasive soap

SECTION 4 MAINTENANCE 44 Printhead Nozzle Area WARNING: Be careful not to damage the “star rollers” when wiping the printhead. These rollers are des

SECTION 4 MAINTENANCE 45 Replacing the Printhead Cartridge The following procedure describes how to remove the Printhead Cartridge from the printer.

SECTION 4 MAINTENANCE 46 Printhead Storage & Shelf Life Properly stored, unopened, Printhead Cartridges have a shelf life of up to 1 year. Stor

SECTION 4 MAINTENANCE 47 Inspecting & Cleaning the Lip of the Capping Station The Capping Station (Cap) is part of the Service Station. When the

SECTION 4 MAINTENANCE 48 Wiper Roller Inspecting the Wiper Roller The Wiper Roller should be routinely inspected for signs of wear and debris. NOTIC

SECTION 4 MAINTENANCE 49 Cleaning/Replacing Service Station Items The Service Station contains separate areas/devices that are used to perform the

SECTION 4 MAINTENANCE 50 Service Station Slot Removing the Service Station 1. Open the Top Cover 2. Open the Ink Tank Door (hinged at bottom) to ex

SECTION 4 MAINTENANCE 51 6. If you are replacing or re-installing the Service Station, please see the section titled “Installing the Service St

SECTION 4 MAINTENANCE 52 Cleaning/Replacement: 1. Using distilled water; immerse for 10 minutes, then remove and pat dry with absorbent lint free to

TABLE OF CONTENTS iii PowerProblems...

SECTION 4 MAINTENANCE 53 volume, it may be worthwhile to replace the entire Service Station instead of replacing components. 5. Lightly lubricate t

SECTION 4 MAINTENANCE 54 5. Reinstall the Service Station Printed Circuit Board, Wiper Motor Assembly, Printing Platen and Capping Station, into the

SECTION 4 MAINTENANCE 55 Service Station Slot Tighten Installing the Service Station NOTICE: Due to the technical nature of this procedure; it sho

SECTION 4 MAINTENANCE 56 Wiper Roller end of Service Station Ribbon Cable Connected to Service Station Circuit Board 7. Locate the Ribbon Cable

SECTION 4 MAINTENANCE 57 You don’t need to open the Print Engine. Shown for clarification purpose only. 9. Look down through open area, in the Prin

SECTION 4 MAINTENANCE 58 11. Turn the printer’s Main Power Switch ON; then press the control panel’s ON/OFF button. After printer initialization (~4

SECTION 4 MAINTENANCE 59 Waste Ink TrayInspecting/Replacing the Waste Ink Tray The Waste Ink Tray (123-2487) is filled with an absorbent material, u

SECTION 4 MAINTENANCE 60 Replacing the Sheet Separators The sheet separators (90-103-09) insure separation of the pieces as they are being fed. If y

SECTION 4 MAINTENANCE 61 ARemoving Jammed Media Clearing a jam depends on where the jam occurred. From the Feed Section: Remove media stack. Loosen

SECTION 4 MAINTENANCE 62 Cleaning the Printer Body WARNING THE PRINTER IS A PRECISION MACHINE THAT SHOULD BE CLEANED REGULARLY TO INSURE MANY YEARS O

TABLE OF CONTENTS iv NOTES ______________________________________________________ ______________________________________________________ ___________

SECTION 4 MAINTENANCE 63 A Cleaning the Feed Sensor The Feed Sensor is located between the media hopper and the print engine. It has two functions.

SECTION 4 MAINTENANCE 64 Cleaning Other Items inside the Print Engine Areas in the Print Engine can become glazed with a buildup of dust, paper lint

SECTION 4 MAINTENANCE 65 Entry Exit MarkE 5. Use the procedures, as outlined below, to clean the following items. Grit Rollers [A]: Clean as need

SECTION 4 MAINTENANCE 66 Cleaning the Ink Revolver Couplings This process should be performed just before a printhead cartridge is installed or re-i

SECTION 4 MAINTENANCE 67 PRINTER MAINTENANCE SCHEDULE General, periodic maintenance is needed to keep the Printer in good working order. Many tasks

SECTION 4 MAINTENANCE 68 NOTES ______________________________________________________ ______________________________________________________ _______

SECTION 4 MAINTENANCE 69 Preparing Printer for Transport Please use this procedure if you ever need to transport the printer to a new location or

SECTION 4 MAINTENANCE 70 9. Remove the Printhead Cartridge and install protective covers on printhead. Be careful to avoid ink spills (drips) and s

SECTION 5 TROUBLESHOOTING 71 Section 5 – Troubleshooting Guide The following troubleshooting guides are provided to assist you in solving any proble

SECTION 5 TROUBLESHOOTING 72 Examples of Print Quality Issues (including possible causes and solutions) The Memjet printhead cartridge contains 70,40

SECTION 1 GETTING ACQUAINTED 1 Section 1 – Getting Acquainted Front View 1. Control Panel – Provides printer controls. See "Control Panel Func

SECTION 5 TROUBLESHOOTING 73 Clogged/Damaged/Dead Nozzles: Clogged/damaged/dead/ nozzles will normally show as thin, crisp, vertical lines of miss

SECTION 5 TROUBLESHOOTING 74 Color Mixing Issues: Color mixing will show as muddy, mottled or distorted (grainy) colors. Color mixing occurs when t

SECTION 5 TROUBLESHOOTING 75 Direction of transport Scuff Marks and Smudging Issues: Scuff Marks occur when the media makes contact with an area o

SECTION 5 TROUBLESHOOTING 76 Smudging: Here is an example of “smudging” that occurred when an area of this page, with a wet image, made contact with

SECTION 5 TROUBLESHOOTING 77 Fuzzy/Distorted Print Fuzzy/distorted print can occur for a number of reasons; listed/shown below. Problem: Poor orig

SECTION 5 TROUBLESHOOTING 78 The Ink Tank(s) CONDITION PROBLEM SOLUTION Installed New Ink Tank and shortly after the related Ink Channel (color) st

SECTION 5 TROUBLESHOOTING 79 The ink used in this system may be harmful if swallowed. Keep new and used printhead cartridges and ink tanks out of

SECTION 5 TROUBLESHOOTING 80 The Printhead Cartridge (continued) CONDITION PROBLEM SOLUTION System will not prime the printhead after installing

SECTION 5 TROUBLESHOOTING 81 The Printer NOTICE: The printer will not print if any of the five ink tanks are empty or missing. Dots or Lines Printe

SECTION 5 TROUBLESHOOTING 82 Service Station Problems WARNING! Many of the issues related to Service Station function will require a qualified Servi

SECTION 1 GETTING ACQUAINTED 2 Rear View 1. Main Power Switch, Receptacle and Fuse – Plug in AC power cord here. Switch turns

SECTION 5 TROUBLESHOOTING 83 Interface Communication Problems CONDITION PROBLEM SOLUTION M Series Driver does not respond to printer being connect

SECTION 5 TROUBLESHOOTING 84 Feeding Problems CONDITION PROBLEM SOLUTION Intermittent feeding Media Support Wedge not used. Side Guides set too ti

SECTION 5 TROUBLESHOOTING 85 Errors and Warnings Printer Alert Window Messages Messages sent from the driver and displayed on PC screen in a small

SECTION 5 TROUBLESHOOTING 86 Toolbox System Status Messages Displayed, in red, in the M Series Toolbox utility. Valid for printers with firmware ver

SECTION 5 TROUBLESHOOTING 87 Toolbox System Status Messages (continued) Displayed, in red, in the M Series Toolbox utility. Valid for printers with

SECTION 5 TROUBLESHOOTING 88 Toolbox System Status Messages (continued) Displayed, in red, in the M Series Toolbox utility. Valid for printers with

SECTION 5 TROUBLESHOOTING 89 Toolbox System Status Messages (continued) Displayed, in red, in the M Series Toolbox utility. Valid for printers with

APPENDICES 90 Appendix A – Printer Specifications SPEED (color or mono) Page Printing 8.5” x 11” No. 10 Envelopes Up to 3,600 per hour (1600 x 800

APPENDICES 91 Appendix B – Supplies and Optional Hardware The following supply items and optional hardware are available from Printware LLC: Suppl

APPENDICES 92 Appendix C – Quick Reference Info Suggestion: Printout these quick reference sheets and attach to, or near, the printer. Control Panel